Effective Date: 28/03/2025
1. Introduction
Prince of Wales Dental Care is committed to protecting and respecting your privacy.
This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you visit our practice, use our services, or interact with us online.
2. Information We Collect
We may collect and process the following types of personal data: – Personal Identification Data: Name, date of birth, contact details (phone number, email, address)- Health Information: Medical and dental history, treatment records, X-rays, and other diagnostic information- Payment and Billing Information: Insurance details, payment records, and financial transactions- Communication Records: Emails, messages, and any interactions you have with us
3. How We Use Your Information
We process your personal data for the following purposes: – Providing dental care and treatment- Managing appointments and patient records- Processing payments and insurance claims- Communicating with you regarding your treatment or administrative matters- Complying with legal and regulatory obligations- Improving our services and ensuring patient satisfaction
4. Legal Basis for Processing
We process your personal data under the following legal bases: – Your explicit consent where required – Performance of a contract (e.g., providing dental services) – Compliance with legal and regulatory obligations – Legitimate interests in managing our practice effectively
5. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share it with: – Healthcare professionals involved in your care- Insurance companies for claim processing- Regulatory authorities when required by law- Service providers assisting in practice operations (e.g., IT support, billing services)
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
7. Data Retention
We retain your personal data for as long as necessary to fulfill our legal and professional obligations.
After this period, data is securely disposed of.
8. Your Rights
You have the right to: – Access your personal data- Request correction of inaccurate information – Request deletion of data under certain circumstances – Object to or restrict processing in certain situations – Request data portability where applicable
To exercise your rights, please contact us using the details below.
9. Contact Information
If you have any questions about this Privacy Notice or wish to exercise your rights, please contact:
Prince of Wales Dental Care
Phone: 01603 852174
Email: Powdentalmanager@hotmail.com
10. Updates to This Privacy Notice
We may update this Privacy Notice periodically. Any changes will be posted on our website and available in our practice. —
This Privacy Notice ensures that your personal data is handled responsibly and transparently. We value your trust and are committed to protecting your privacy